Frequently Asked Questions
Everything you need to know about your gear and your journey.
How long does shipping take for heavy equipment?
Standard domestic orders are processed within 1-2 business days. Delivery typically takes 3-7 business days, though oversized items like power racks may require additional freight coordination.
What is your return policy on fitness gear?
We offer a 30-day money-back guarantee. Items must be in their original packaging and unused condition. Please note that for hygiene reasons, personal items like sweatbands and grip socks cannot be returned once opened.
Do you offer international shipping?
Yes, we ship to over 50 countries. Shipping rates and delivery times vary by location and are calculated at checkout. Please be aware that international orders may be subject to local customs duties.
How should I maintain my The Stronger Human equipment?
To ensure longevity, we recommend wiping down all equipment with a non-abrasive, damp cloth after every workout. For bars and plates, avoid using harsh chemicals that could strip the protective coating.
Are your products covered by a warranty?
Absolutely. All of our premium hardware comes with a 1-year limited warranty against manufacturing defects. Professional-grade items may qualify for extended structural warranties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay for eligible orders.